Trades were not made. The following day the customer service person told me that they had processed my payment request for one of the annuities and had issued a check that was being mailed to me in spite of me sending all the information for direct deposit. Is a fiduciary strictly for himself. Can’t download forms on their mobile site. When I wanted information on various funds in my 403B - NO ONE ever a called back for help ( I tried 23 times in the month of September) 2) after month- I called the main office in NY to complain_ never a call back from them either....3) I called my school district and asked for other companies who could receive disbursements monthly and when i told AXA I wanted to end the relationship, they said I was stuck for 6 years- NO MATTER WHAT unless i wanted to incur a huge penalty to get my money into another 403b. Using the online dashboard I was able to see that they got the forms and were processing them. Often the providers are insurers like Valic, Voya, AXA and Lincoln Financial. I was told that this sis something that the company does not like to disclose to clients..... WOW! 4/17/2019. I have interacted with this company numerous times. (Look for 2018 updated retirement comparison post below) If you are looking for Highest Guaranteed Return-> Manulife RetireReady is … As a community college employee, all annuities in our program allow us to switch to another broker one time without penalty but AXA changed this policy without notifying the college. Inefficient and inept. We pulled out, paying the early surrender fees and moved our money to Vanguard and TIAA index funds, where costs are minuscule in comparison (< 1%) and performance tracks the market. The supervisor said he could see my accounts on his screen but couldn't understand why they had been removed from my online dashboard. In about a week I received a Conformation Notice from the AXA Equitable Processing Office, which demonstrated again that AXA is an efficient institute to work with. For AXA SmartPA Protect+ , with just one parent covered, child get FOC coverage of 20% of parent limits. If your with AXA now you can have a broker to broker transfer of your AXA funds so you can have the portfolio reviewed by an honest broker without closing it and paying the declining exit charges. This is a unique plan because it targets a different kind of group here. My former Northwestern Mutual policy, through a friend I trusted deeply, was a complete fraud. Their annuity is really a scam and they should be issued a class action law suite for their thievery. 10/23/2019, Cons: un professional, never a call back even after call 20 times the Dallas office. Assistant to broker: aggressive young film-flam artist obscuring details of costs and performance. They're customer service is designed in a way to get nothing done. They are frauds of the financial community. I never agreed to any insurance on 2 year old! I now know far more and have been advised extremely well about former policies and everything new that I've purchased for my family with AXA. 8/21/2017, Pros: easy to talk with, straight shooter. The SRS monies can be invested in SRS-approved installations such as EFTs, annuities and insurance, unit trusts and shares. Run for the hills and don't consider these folks. The main company doesn't have me on file as the Power of attorney. I have unfortunately held an AXA contract since January 2008. by Phil, Finally after long debate with several reps they emailed form and said we also had to go through 3rd party provider. AIA Retirement Saver (III) Learn More. Run from these crooks, by Tom K, My advisor was new, but had plenty of support and always had leaders to help, so this was not really a con at all. 10/11/2019, could not pronounce the word "combined" successfully after 4 attempts. And no paperwork was even in the works until I started raising hell! However, specific for AXA Retire Happy Plus, there is an option to accept payout over the lifetime (till age 99 years) AXA offers four travel insurance plans with varying levels of coverage, so one is bound to meet the needs of the occasional traveler. Someone is not doing their job! I phone them and was told I made a mistake filling out the form. 8 Shenton Way, #24-01 AXA Tower, Singapore 068811 Tel: 1800 880 4888 (Within Singapore) / +65 6880 4888 (International) AXA Customer Centre is located at: … by Heather Castro, The legal boilerplate of all the documents you sign when opening your account and creating a policy hide the fact that you will pay enormous amounts for very poor performance. AXA Equitable Life Insurance Company is the #1 provider of retirement plans for K-12 schools, serving more than 820,000 participants in over 17,000 plans. None as broker never contacted me in spite of multiple calls. He said, "combinded"...I am not using them based on this. Among 401(k) plans with assets of less than $250 million, group annuity-style menus account for 55% of the market and are sold by AXA Equitable, Lincoln Financial and other insurers. Find out more here . Who has the best retirement plan in Singapore? This plan has a BrightScope Rating of 80. by Gilian, Luckily, I did not lose money, but the lack of professionalism and follow-through shown in AXA was very disappointing. Cons: Axa Equitable sends your information offshore. Then after trying to cancel the automatic top off, with a charge per month by AXA of course, they said they could not do and the only way to stop was to cancel the entire account. I 'm also a CPA and can properly read customer statements and understand financial concepts withdrawal... With could barely speak English and was not given what I asked to the. Nothing to do with AXA recommend you stay that way pros and complaints information must be.. 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